Laid Over in Iceland
On our way back from Ireland last year, we were disappointed to find out at our check-in that our continuing flight from Keflavik to Edmonton was canceled due to weather. After a period of uncertainty and scrambling around on our phones, it was announced that the flight was reinstated. We were certainly relieved as we proceeded through check-in and security.
However, during the boarding process I received an alert on my phone that all outbound flights from Keflavik to North America were cancelled due to high winds. And here we were about to fly to Iceland! I knew there would be a much greater chance of us getting home on time from Dublin than to be stuck in Iceland with only one way out. However, I was told that my only choice was to proceed, so we boarded the plane as instructed.
Upon our safe arrival in Iceland, we found out that we had been one of the only flights coming in that day. There were hundreds of people lined up for customer service. Nearly resigned to nursing our hangovers on the floor of the airport as we waited our turn, Erin happened to catch the notice of a passing Icelandair staff member, who in turn caught the eye of the supervisor. The supervisor was surprised (and annoyed) find out they had sent in another plane knowing the situation. She whisked us to the front of the line and in moments had us booked on an emergency flight the next day to Edmonton! What luck! She then issued vouchers for a hotel and meals and we found ourselves soon on a bus destined for downtown Reykjavik.
It was surreal to be back in Reykjavik after a few years, without intending to be there. It was a cold, windy day but with blue skies. The kids were missing us terribly, and the stress of disappointing them did not leave us in a mood to make the best of it. However, we were happy with the way Icelandair cared for us and it's kind of fun to look back on the situation now.
Keywords: Europe, Iceland, international, travel
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